Absolutely. Email us at shopevergreenwelcome@gmail.com for specifications.

Certain products such as prams and baby balloons can be personalized.

To place a wholesale order, please email us at shopevergreenwelcome@gmail.com with your store information and order details. Once received, we’ll confirm availability, estimated turnaround time, and shipping details.

We accept several methods of payment, including Visa, Mastercard, Amex, Discover, Shop Pay, Apple Pay and Google Pay.

Each bow is thoughtfully handmade to order. Most pieces ship within 5–7 business days, though exact timelines may vary by product — please refer to individual listings for preorder details.

If you have a specific deadline or question about timing, don’t hesitate to reach out — we’re always happy to help.

I ship my items FedEx or USPS Priority mail.

At this time, we do not ship internationally.

If you’re local to Franklin, Tennessee or the surrounding area, you’re welcome to arrange a local pickup or hand delivery. Delivery may include a small fee depending on location.

Once I have your order prepared, I will send you an e-mail with pick up instructions.

At Evergreen Welcome, each piece is hand-painted, printed, and assembled with care. Due to the custom and seasonal nature of our products, all sales are final.

Yes! If you rightfully own the artwork or logo, we’d be delighted to create a custom Evergreen Welcome piece just for you. Please note, we’re unable to reproduce any copyrighted or trademarked designs (such as sports team logos).

We love collaborating on meaningful, one-of-a-kind creations — fill out our contact form, and let’s design something beautiful together.

Each design begins as an original watercolor painting, created in collaboration with talented artists, then printed on premium, all-weather aluminum — so you get the look of hand-painted art with the durability to last season after season.

Our hangers are crafted from 3MM aluminum composite (JBond board) — a heavy-duty, weather-resistant material that won’t warp, bubble, or fade like wood or MDF.

Yes! Evergreen Welcome hangers are made for your front door. We recommend bringing them inside during extreme weather to keep your ribbon and bow looking their best.

Simply wipe with a damp cloth to clean. Store flat when not in use, and refluff your bow before hanging again for that fresh, full look.

Absolutely — our goal is to create timeless, quality décor you’ll bring out year after year.

Each piece is designed and assembled with care in Franklin, Tennessee, with a little extra Southern hospitality in every bow.