To place a wholesale order, please email us at shop@evergreenwelcome.com with your store information and order details. Once received, we’ll confirm availability, estimated turnaround time, and shipping details.

Minimum opening order: $150

Minimum reorder: $100

Orders may be placed via email or phone.

Payment can be made by credit card (Visa, Mastercard, or Discover) or pre-paid check.

All payments are processed at the time of shipment (except physical checks).

Established accounts may request Net 30 terms, pending approval.

Late payments are subject to a 10% monthly late fee.

Shipping costs are the responsibility of the retailer and will be included on your final invoice.

Orders are shipped from our studio in Franklin, Tennessee via UPS, FedEx, or USPS Priority Mail, depending on the most cost-effective option.

Please notify us if your order is time-sensitive so we can do our best to accommodate.

Evergreen Welcome is not responsible for carrier delays.

Any customs duties or import fees (for international shipments) are the responsibility of the retailer.

Our standard turnaround time is 1–2 weeks.

If you are local to the Franklin/Nashville area or have a rush request, please reach out — we’ll do our best to accommodate.

All Evergreen Welcome products must be displayed and sold in their original packaging. Door hangers and bows may not be rebranded, separated, or repackaged for resale.

Cancellations or changes to orders must be made within 24 hours of submission.

Due to the custom nature of our products, we cannot accept returns or exchanges unless an item arrives damaged or incorrectly shipped.

Any issues must be reported within 5 business days of receipt.